1300 564 799

Together with our trusted practitioners, we aim to achieve the best possible results and the highest quality of life for our patients

DELIVERY POLICY

FLAT-RATE DELIVERY AUSTRALIA-WIDE

Delivery is charged at AUD$12.00 per order under 500g and AUD$15.00 for orders under 3kg. Most orders will be delivered via Australia Post or our freight partner. For these orders if no one is available to receive and/or sign for the delivery, and you have not specified alternate arrangements (such as ‘Leave at front door if no-one home’ or ‘Leave next door’)

For Courier: a card will be left and delivery will be re-attempted another day. Sometimes items may arrive separately but you will only be charged one delivery fee per transaction.
For Australia Post: a card will be left and your item will usually be available for pick up at your nearest Post Office.

EXPRESS DELIVERY

For over-sized or urgent express delivery, we employ the specialist services of our freight partner. Please contact us by phone or email to arrange a suitable time for your delivery.

DESTINATION TRANSIT TIME

Sydney, ACT, Melbourne & Brisbane Metro
1-2 business days from completion of order. (Remember two days to complete your order!

Regional & Country NSW, VIC & QLD;
2-3 business days from completion of order. (Remember two days to complete your order!)

SA & TAS
1 - 3 business days from completion of order. (Remember two days to complete your order!)

NT & WA
2 - 4 business days from completion of order. (Remember two days to complete your order!)

(NOTE: All transit times listed above are a guide only and are not guaranteed)

STOCK ON ORDER

We will ship any out-of-stock items you may have ordered as soon as they are back in stock. The “stock status” date indicated online at your time of purchase should be used as a guide only and may be subject to change. In the event of an extended delay, we will notify you by email.

PRICES

All prices quoted online exclude shipping and delivery charges.

INTERNATIONAL ORDERS

International delivery is via airfreight and charged accordingly via the International freight option you choose. Please contact us by phone or email to arrange.

ADDITIONAL QUESTIONS?

Feel free to get in touch, we’ll be happy to help:
Phone: 1300 564 799 (5 days a week, 9am to 5pm AEST)
Email: compounding@kingswaycompounding.com.au